Saying no can be scary. Others may think your no is a sign of rejection. The truth is you're capable of doing just about anything but you can't do everything. The road to Hell is paved with good intentions. And you're fooling yourself if you think you can please everybody.
Here are some suggestions to help you soften to blow of your no:
- "Let me think about it." Say this to give yourself time to ponder if the request can be handled.
- "Not yet." Say this when you want to help but you're overburdened at this time.
- "So and so can do a better job." Recommend an alternative person who may have more time and talent to handle the request.
- "Sorry, I'm all booked up." Say this when you're already overloaded.
- "No." Sometimes softening the blow doesn't work. You need to be firm with your kids, telemarketers, debt collectors, and anyone else who won't stop pestering you. Ask to be removed from the mailing lists. Put your name on the "do not call list."