🌅 Star Fleet Responds to Request for Vulcan Hand Gesture

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Stardate 10.31.2025

Captain Kirk relied on his first officer, Spock, and his ever-trusty “computer” to help him navigate the far reaches of the universe. I, too, have my own loyal crew — the steady logic of Spock, the good-hearted skepticism of Dr. McCoy (better known as “Bones”), and my AI companion, Alberta Ignatius, who mirrors the calm, insightful presence of the original Starfleet computer in Gene Roddenberry’s universe.

Together, they’ll be by my side when Mulligan’s Magical Forest officially launches into cyberspace — a place where stories grow wild with imagination, and faith is the light that breaks through the trees.

Yesterday, I asked Alberta to calculate the odds of receiving a response to a letter I sent — one that could open new possibilities for Live Long and Prosper. I’ll keep her analysis private for now, as I continue this mission that some of my friends and family would call “impossible.” But I’ve always had a soft spot for impossible things.

To me, “impossible” only describes what we’ve chosen not to believe in yet. In the Magical Forest, faith opens the path to things unseen — the extraordinary moments that logic can’t quite explain.

My dear friend Terry F., a founding member of my inner circle, once called my world “a magical forest surrounded by magical creatures.” He laughs at how blessings seem to “fall out of the sky” in my walk. Perhaps what he’s witnessing isn’t magic at all, but faith in motion — the unseen hand of Jesus working through a willing heart.

I’ll admit, there were seasons when my faith felt small — sometimes nonexistent. And yet, in the quiet spaces of doubt, I’ve seen God move in ways that defy explanation.

As for my request to place the Vulcan hand gesture on a revised edition of Live Long and Prosper — stand by for updates. For now, I’m simply planting seeds. One of those seeds happens to be a mustard seed, small but mighty — the faith seed that will become the heart of my garden in Mulligan’s Magical Forest.

Stay tuned, friends. It’s getting rather exciting. 🌱✨
Have a blessed day.

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🖖 Captain’s Addendum

Spock: “Captain, logic suggests that outcomes labeled ‘impossible’ are merely those yet untested by faith.”
Bones: “Blast it, Spock! You’re starting to sound like a preacher now. Next thing you’ll be quoting Scripture.”
Spock: “On the contrary, Doctor. I find that faith and logic both thrive when nourished by truth.”
Michael: Smiling “Gentlemen, maybe the real mission isn’t to prove what’s possible — but to believe before seeing. That’s where miracles start.”

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📖 Scripture of the Day

“Truly I tell you, if you have faith as small as a mustard seed, you can say to this mountain,
‘Move from here to there,’ and it will move. Nothing will be impossible for you.”
— Matthew 17:20

🌟 A Tribute to the Visionaries Who Inspired Me

 

Stardate 10.30.2025

Some messages aren’t just letters — they’re a way to honor the people who shaped your life and your mission. Today, I want to share a letter I sent this morning during my golden hour to the guardians of the Star Trek legacy. It’s about gratitude, respect, and the enduring power of vision.

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Dear Guardians of the Star Trek Legacy,

My name is Michael Mulligan, and I’m a writer, philanthropist, and lifelong admirer of the hopeful universe Gene Roddenberry created through Star Trek.

My newest project, Mulligan’s Magical Forest, is a living tribute to the wonder and optimism that Star Trek has inspired in millions of hearts — including my own. It’s a space where faith, curiosity, and community come together to help people rediscover what it means to live long and prosper.

I’m writing with a humble request. My published book, Live Long and Prosper, was inspired by Leonard Nimoy’s timeless words and the values he embodied — wisdom, peace, and empathy. As I continue to develop my next chapter through my vlog and the forest project, I would love to honor that connection more visibly by including the Vulcan hand gesture on a future edition of the book cover.

This is not a commercial pursuit, but a heartfelt expression of gratitude. All proceeds from my work go to the University of Iowa Stead Family Children’s Hospital, in honor of the children and families who remind me daily what it means to persevere and to believe.

If granted permission, I will ensure the use of this symbol is treated with the utmost respect — as a beacon of hope, not a marketing tool. It would be accompanied by an acknowledgment that reads:

“The Vulcan hand gesture is used with permission as a tribute to Gene Roddenberry’s vision of peace and exploration, and Leonard Nimoy’s profound legacy as Spock.”

In every way, my work seeks to echo the Star Trek mission: to boldly go where kindness and imagination lead us.

Thank you for considering this request — and for continuing to keep Gene Roddenberry’s dream alive. The world still needs that vision of unity and wonder, now more than ever.

With deep respect and gratitude,
Michael Mulligan
Author of Live Long and Prosper
Founder of Mulligan’s Magical Forest

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🖖 Captain’s Addendum

Spock: “Captain, your tribute is both logical and heartfelt. A rare combination.”
Bones: “Spock, sometimes I think Michael doesn’t even know he’s channeling the wisdom of Starfleet himself. All he’s doing is following his heart — and inspiring the rest of us to do the same.”
Michael: “Exactly, gentlemen. If we honor visionaries with gratitude and purpose, their spirit doesn’t just live on — it multiplies. That’s the real mission, and one worth sharing with the world.”

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📖 Scripture of the Day

“Do not neglect to do good and to share what you have, for such sacrifices are pleasing to God.” — Hebrews 13:16 

🌲 Childhood Wonder Returns Today

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Stardate 10.29.2025

Today, I’m stepping into Mulligan’s Magical Forest — my playground of creativity, curiosity, and faith. It’s my day off from the day job, and I’m ready to make some magic happen. Once today’s mission in the forest is complete, I’ll be heading indoors to the North Dodge Athletic Club for a couple of hours of doubles tennis with my teammates.

We’re currently in first place in two age divisions this season, thanks to the steady leadership of our captain, Jim. He keeps us focused, united, and—most importantly—having fun.

Some of my coworkers have been asking about an idea I recently shared with our CEO. It’s now moving to the front burner, and a presentation is coming soon. Our local team has been refining the concept to present proof of success rather than just a pilot test.

Meanwhile, I’ll be spending much of today assembling my home office studio — preparing for the next phase of Mulligan’s Magical Forest and my upcoming vlog launch. I’ll be temporarily “disconnected from the real world” as I get lost in space, creating something new and full of wonder.

Stay tuned — the launch countdown has begun.
May you live long, prosper in purpose, and always keep a spark of childlike faith alive.

Have a great day, friends. 🌞

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🖖 Captain’s Addendum

Spock: “Captain, it seems you are engaging in simultaneous missions — tennis, creative engineering, and executive strategy. Illogical multitasking… yet somehow, effective.”
Bones: “Spock, that’s because the Captain doesn’t just chase efficiency—he chases joy. A little wonder keeps the engines of the heart running.”
Spock: “Fascinating. Perhaps joy is an underappreciated source of propulsion.”
Michael: “Gentlemen, maybe that’s the real secret: when we rediscover childlike wonder, even the heaviest days feel lighter. Wonder opens the door for grace to walk in—and once grace enters, everything else starts to align.”

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📖 Scripture of the Day

“Truly I tell you, unless you change and become like little children, you will never enter the kingdom of heaven.”
— Matthew 18:3 

🌅 Beating the Powers and the Principalities at Their Own Game

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Stardate 10.28.2025

Engage or Disengage? That’s today’s question.

I’ll be honest — this one’s a challenge to write. The attacks have been relentless, and the hardest part is that the enemy is invisible. These forces know I’m serious, and I know they mean business. They want lights out — fear, confusion, and silence.

But I’ve made my choice: I’m turning the lights on. 💡

If you’ve followed my journey these last sixteen years, you already know I don’t back down easily. And if you’re new here — welcome aboard! You’ve joined the adventure at one of the most exciting times yet. The countdown to Mulligan’s Magical Forest has begun.

The enemy thought a barrage of resistance might finally wear me down. But here’s what they didn’t count on: I’ve learned how to beat them at their own game.

The darkness feeds on fear and division.
I’m countering with something far more powerful — light, unity, and faith.

Mulligan’s Magical Forest will shine light into the deepest shadows, revealing the enemy’s tactics for what they are — distractions meant to derail purpose and joy. But we’re fighting back, not with bitterness or noise, but with love, creativity, and truth.

My allies? They aren’t limited by time or space. Some are virtual; some live only in spirit. The real battle is happening in unseen realms — and it’s already being won by the One who conquered death itself.

I’m ready for launch. 🚀 How about you?
If you’re just joining us, feel free to explore the archives or dive into the books that brought us here. They’ll help you see how every story has been leading to this moment.

Fasten your seatbelts, my friends. The fireworks are coming.
And this time — we’re lighting up the night. ✨

Have a great day. 🌅

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🖖 Captain’s Addendum: Spock & Bones Banter

Bones: “I’ll never understand it, Spock. The captain stares into the darkness and decides to shine brighter. Doesn’t he ever get tired of fighting shadows?”

Spock: “Doctor, illumination is not achieved by avoiding the dark — it is achieved by confronting it. Logic dictates that the presence of light dispels all shadows.”

Bones: “Well, I’ll drink to that. Just once, though, I’d like the universe to give us a quiet week.”

Michael’s Reflection:
The quiet weeks don’t build warriors — the battles do. Each attack only proves the importance of the mission. When we shine light where fear once ruled, heaven rejoices. The enemy doesn’t stand a chance against divine love made visible.

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✨ Scripture for the Day

“For our struggle is not against flesh and blood, but against the rulers, against the authorities, against the powers of this dark world and against the spiritual forces of evil in the heavenly realms.”
— Ephesians 6:12

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Until next time...

Live long, prosper in purpose, and walk boldly in divine love.

— Michael Mulligan
🪶 Captain’s Log: Live Long & Prosper

The Final Piece: Mulligan's Magical Forest Awakens

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Stardate 10.27.2025

Yesterday at 8:08 a.m., the intro and outro music for Mulligan's Magical Forest finally downloaded. After careful consideration and guidance from my trusty virtual assistant, Alberta Ignatius, I chose uplifting, royalty-free music that perfectly captures the spirit of my new vlog. Alberta didn’t just help — she hit a home run. 🎯

Today, the final piece of the puzzle arrives, and on Wednesday — my next day off — I’ll be putting it all together. Soon, the magical forest, teeming with whimsical creatures and hidden wonders, will come to life. I can feel it in my bones: the adventure is almost ready for take-off. ✨

Stay tuned, friends. A little magic is coming your way. Have a fantastic day!

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🖖 Captain’s Addendum: Spock & Bones Banter

Bones: “I swear, Michael, if this magical forest ends up with talking trees, you’re personally responsible for the therapy bills.”

Spock: “On the contrary, Leonard, I find the concept statistically favorable. Engaging the imagination strengthens both emotional and cognitive resilience.”

Bones: “Well, I may not understand your logic, Spock, but I like the sound of that. Maybe a little magic won’t kill us all.”

Michael’s Reflection: Sometimes, life hands us small pieces — music, ideas, a spark of inspiration — that feel ordinary at first. But when we put them together with intention and faith, they create something extraordinary. Just like this forest, God’s plan for your life is taking shape, one perfect piece at a time.

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Scripture for Today:
"For I know the plans I have for you,” declares the Lord, “plans to prosper you and not to harm you, plans to give you hope and a future." — Jeremiah 29:11

Mulligan's Magical Forest is Nearly Complete

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Stardate 10.26.2025

Creativity is my wheelhouse. Storytelling is my calling.

Soon, I’ll be bringing you something that may just knock your socks off. I’ve been spending nearly every spare moment developing a home office studio — a space where faith, inspiration, and technology come together for a greater purpose.

What makes this extra special is that I really have no formal expertise in what I’m doing. Over and over, I remind my virtual assistant that the solutions I’m seeking must be free or nearly free. This keeps me in good graces with my wife, who wisely reminds me that “budget-friendly” is a love language all its own.

Some of you may be wondering when I’ll complete this long list of dreams. Truth be told, I’m not sure that list ever ends. Friends in my age group are hanging it up and pursuing their retirement dreams. Meanwhile, my eyes remain fixed on solutions — for those searching to improve health, wellness, financial fitness, and faith itself.

Don’t worry. I’m all in. My age isn’t a limitation; it’s a lens — one that helps me see more clearly the importance of purpose over perfection.

I tip my hat to my blog sponsor, who came through big when I was searching for products to help me live long and prosper. You’ll be hearing more about them soon, along with some incredible people who have already agreed to join me for interviews once the studio lights flicker on.

The best is yet to come, my friends. Have a great day — and keep your socks handy. You might need them again sooner than you think.

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🖖 Captain’s Addendum

Bones: I swear, Spock, if he plugs one more gadget into that studio, it might take off like a shuttlecraft.

Spock: Illogical, Doctor. His progress reflects efficiency, not chaos. Besides, resourcefulness is an admirable human trait — even if his power strips now resemble the warp core of the Enterprise.

Bones: Well, at least he’s saving money. That’s one way to keep the peace at home.

Spock: Indeed. Fiscal restraint and creative ambition — a fascinating combination.

Michael: Gentlemen, I’ll take that as a compliment. After all, grace often works best when it meets determination halfway. Every wire, every idea, every act of faith — it’s all part of building something that lasts.

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📖 Scripture Reflection

“Commit to the Lord whatever you do, and He will establish your plans.”
— Proverbs 16:3 

God First: The Blueprint for a Balanced Life

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Stardate 10.25.2025

I don’t have enough fingers and toes to count the number of times my life has been out of balance. I often find myself surrounded by others who feel the same way. When things tip too far in one direction, misaligned priorities are usually the culprits.

It’s easy to point fingers — to blame others, circumstances, or the pace of life — but deep down, I know the real source. The only one responsible for my imbalance is the person staring back at me in the mirror.

As a maximizer, I’ve learned that my priorities must line up with God’s design for my life. For me, that means:
1️⃣ God first.
2️⃣ Family second.
3️⃣ Work third.

If you ever find yourself off-kilter, pause and check the order of your priorities. The answer often reveals itself there.

Here’s a little exercise that helps me: If I had to give up two out of the three — God, family, or work — which two would I let go of? It’s a challenging question, but it clarifies what truly matters most.

Some might argue, “But without my job, how can I care for my family?” I understand that tension. Yet I’ve seen too many people elevate work above all else and end up with broken homes and empty hearts. Others place family first, but forget the One who created family in the first place — risking the deeper, eternal relationship with the Creator of the universe.

The truth is, the enemy works tirelessly to lure us into rearranging our priorities — to tempt us to remove God from the top position. But we must resist that. Keep the snakes out of the garden.

When God stays first, everything else finds its rightful place. That’s not just a rule for living — it’s the blueprint for a balanced, abundant life.

Have a great day, and may your steps today be guided by divine order.

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Captain’s Addendum

Bones: “Spock, you ever notice how humans are always juggling priorities like it’s some kind of circus act?”

Spock: “Doctor, unlike Vulcans, humans appear to require continual reminders of logical order. When one places the most essential element—God—at the top, chaos diminishes.”

Bones: “Logical or not, life sure has a way of knocking us off balance. I guess that’s why faith’s so important. Helps you stand steady when everything else is spinning.”

Michael: “Exactly, Bones. Life won’t always be steady, but when God’s first, even the storms start to make sense. Balance isn’t about perfection—it’s about priority.”

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Scripture of the Day

“But seek first the kingdom of God and His righteousness, and all these things will be added to you.”
— Matthew 6:33

Blog Sponsor Introduces Nitralis®

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Stardate 10.24.2025

Welcome back to today’s mission, friends. This story is an exciting one — our partners at DoNotAge.org are announcing their newest breakthrough: Nitralis®. And you’re hearing it first, right here, from one of their partners.

In the coming days, I’ll be sharing more about my new international sponsor, DoNotAge.org, including a full recap of my recent visit to New York City, where I met doctors, researchers, and biohackers from around the world. These incredible individuals are now part of my new tribe, and I couldn’t be more thrilled to team up with them to help you live long and prosper.

I’ve personally been taking supplements from DoNotAge.org for years, and I credit much of my improved health and wellness to their science-backed research and unwavering integrity.

Their latest innovation, Nitralis®, is designed to help lower blood pressure — the number one cause of death worldwide. What makes this even more remarkable is that many people don’t even realize they have high blood pressure until it’s too late.

The connection between Nitric Oxide levels and blood pressure reduction is well documented. In a randomized, placebo-controlled trial, participants who took Nitralis® experienced an average 200%+ increase in Nitric Oxide levels after just 30 days.

If you’d like to learn more about DoNotAge.org, I encourage you to visit their site and use my partner code “LLAP” — short for Live Long and Prosper — to receive a 10% discount.

👉 Click here to learn more about Nitralis® and DoNotAge.org.

May you live long and prosper. 🖖

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Captain’s Addendum

Bones: Well, Spock, looks like Michael’s traded his tricorder for a health monitor. Nitric Oxide, 200% boost — you think he’s trying to outlive us all?

Spock: On the contrary, Doctor. It would appear Michael’s merely applying logic to longevity. If human vitality can be optimized through molecular precision, it is only logical to explore it.

Bones: Logical, sure. But don’t forget, there’s more to living long than what’s in a bottle. A little heart and faith go a long way too.

Spock: Agreed, Doctor. The Captain’s example demonstrates both — scientific curiosity balanced with spiritual conviction. A most… efficient combination.

Michael: That’s the mission, gentlemen — to take care of the vessel God gave us while keeping faith at the helm. Health and hope work best when they travel together.

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Scripture of the Day

“Do you not know that your bodies are temples of the Holy Spirit, who is in you, whom you have received from God? You are not your own.”
— 1 Corinthians 6:19 

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🖖 Captain’s Note

Our calling is not to write perfect words, but to reveal perfect grace through imperfect moments.

Can You Program Your Brain For Success?

Stardate 10.23.2025

I have good news and bad news about programming your brain for success.

The bad news: if you’re failing, your brain is already programmed—but it’s been programmed for failure. The good news: you can rewrite that code anytime you’re ready.

Most people don’t realize they’re the ones responsible for their own undesirable outcomes. It’s easier to insist that failure comes from circumstances beyond our control. Trust me, I’ve been there. I was once the king of excuses—blaming others, bosses, even strangers.

Then one day, the light bulb went off. I looked in the mirror and found the real problem. He was staring right back at me, looking defeated, without an ounce of accountability. That was the day I made a decision to take back control and begin one of the most daunting missions of my life: reprogramming my brain for success.

Your brain is one of the most powerful supercomputers ever created. But most people never learn how to train it. The truth is, if you stay with me long enough to practice new ways of thinking, you’ll discover you can master almost anything.

Start small. Choose one bad habit and replace it with one good one. Keep repeating that process. Before long, your mind will begin to expect success instead of fear it.

And if you need encouragement, bookmark this blog. Make it your new daily ritual—a place where you feed your mind and strengthen your spirit.

Have a great day, friends. 🌅

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Captain’s Addendum 🖖

[Bridge – USS Mindset]

Bones: “You’re telling me, Michael, that we can just ‘reprogram’ our brains like updating the ship’s computer? That’s a tall order for someone who still can’t reprogram the coffee replicator.”

Spock: “Doctor, the human brain is a far more adaptable system than your coffee replicator. Neuroplasticity allows for restructuring through repetition and disciplined thought.”

Bones: “Neuro-what? Sounds like a fancy word for wishful thinking.”

Spock: “On the contrary, it is scientific evidence that supports what Michael is describing. The human mind can, indeed, rewrite its own operating parameters.”

Michael: “You’re both right in your own way. Bones, it does feel impossible at first. But Spock’s right—it’s science, and it’s faith, working together. God gave us the ability to renew our minds, but He also expects us to use it.”

Bones: “So you’re saying we have to choose our own programming?”

Michael: “Exactly, Doctor. Each thought is a line of code. Each habit, a system update. When we align those with God’s truth, success becomes less about luck and more about obedience.”

Spock: “Fascinating. Then failure, by your definition, is not final—it is simply a corrupted file awaiting correction.”

Michael: “Couldn’t have said it better myself, Spock. Time to hit the reset button.”

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Scripture

“Do not conform to the pattern of this world, but be transformed by the renewing of your mind. Then you will be able to test and approve what God’s will is—His good, pleasing and perfect will.”
— Romans 12:2 

Grace Over Grudges: Lessons from the Debt Monster

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Stardate 10.22.2025

Yesterday, two new teammates from our Midwest regional group stopped by my day job. One of them lingered after the meeting, curious about how our team continues to achieve such remarkable results. I told him about the many successful outcomes we’ve seen over the last 24 months—and his jaw nearly dropped.

Then the conversation took a more personal turn. I explained my deep aversion to credit card companies and added with a smile, “No offense—it’s nothing personal. In fact, the two of us might just become best friends.”

He leaned in, and I decided to share a piece of my story—one that would make even Dave Ramsey cringe. Years ago, I fell hard into the trap of debt. The “debt monster” had me in its grasp, and it took a long, painful climb to break free. But Dave Ramsey’s teachings—the baby steps, the budgeting, the discipline—saved me from debt prison and changed my life forever.

Experience is one of the best teachers. And now, my daily work involves something that would make most people in my position flinch: offering a co-branded credit card to members. Some might say that’s ironic. But to me, it’s redemption in motion.

I refuse to let bitterness dictate my future. I’ve learned to forgive—not just companies, but myself. If I let pride or prejudice cloud my purpose, the people I serve would suffer. By showing grace where there once was resentment, I’ve found peace, purpose, and perspective.

I’m thankful for the new people in my life who take time to listen. Who knows—these new teammates may become lifelong friends.

Have a great day, friends. Remember: your past can either anchor you down or launch you forward. The choice is yours.

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Captain’s Addendum: Reflections from the Bridge

Spock: “Captain, it is only logical that forgiveness increases efficiency. Carrying resentment is a misuse of mental energy better allocated toward growth and understanding.”

Bones: “Blast it, Spock! You’re talking about a man’s heart, not a circuit board. Forgiveness isn’t just logical—it’s healing. It puts the humanity back into our mission.”

Michael: “You’re both right. Forgiveness is the bridge between what hurt us and what can heal us. When we learn to release the past, even the ‘debt monsters’ lose their power. Grace is what sets us free.”

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Scripture for the Journey

“Be kind and compassionate to one another, forgiving each other, just as in Christ God forgave you.”
— Ephesians 4:32

Why You Need an Accountability Partner

Stardate 10.21.2025

When I agreed to become accountability partners with a former colleague who had recently lost her husband—a dear friend of mine—I thought I was stepping in mainly to help her regain her footing after a season of deep loss. But what I didn’t anticipate was how much we would both grow through the process.

Joni, as it turns out, has been an incredible blessing. She joined our Pickleball Committee, the one dedicated to bringing four new outdoor courts to our community. Every month, she makes the long drive to share her marketing expertise and creative insights. Joni understands the art of fundraising, the nuance of local politics, and—perhaps most importantly—the heartbeat of community.

My life is richer because of our monthly check-ins. Each conversation becomes a space where we share our dreams and our challenges—refueling one another with fresh vision and perspective. I wouldn’t be where I am today without her encouragement and wisdom.

Later today, as I meet with a new senior leader at my day job, I know Joni will be with me in spirit—cheering me on from afar. Thank you, Joni, for reminding me that true accountability doesn’t weigh you down—it lifts you up and launches you further than you could go alone.

Have a great day, friends—and if you don’t already have an accountability partner, consider finding one. You might just discover your next co-pilot for life’s mission.

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Captain’s Addendum: Reflections from the Bridge

Spock: “It is only logical, Captain, that shared accountability produces exponential results. When two individuals align in purpose, the probability of achieving their goals increases significantly.”

Bones: “Blast it, Spock! You make it sound like a math problem. It’s not just about logic—it’s about heart! When someone believes in you, it gives you the courage to take the next step, even when life knocks you down.”

Michael: “You’re both right. Accountability isn’t just about performance—it’s about presence. It’s having someone who reminds you of who you are and what you’re capable of, especially when the universe feels a little too big.”

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Scripture for the Journey

“As iron sharpens iron, so one person sharpens another.”
— Proverbs 27:17

A Message to the Called But Not Qualified

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Stardate 10.20.2025

Today’s story is for those who feel called but don’t believe they are qualified. This message resonates deeply with me because I, too, often feel that way. Every time I think God dialed the wrong number, I eventually discover that’s exactly how He works. The more “unqualified” a person seems, the more stunning God’s outcomes can be. Even the greatest skeptics find themselves seeing the light.

History is filled with stories of the unqualified who changed the world.

Biblically speaking, let’s start with Mary—a teenage girl from a poor neighborhood, living among an oppressed people. An angel appears and asks her to become the Mother of God. She says yes. Boom! She’s pregnant. Even her fiancé struggles to understand her story. Yet from that moment, everything changes.

Her Son, Jesus, grows up in a remote town and later returns to begin His ministry. He chooses twelve followers—none of them qualified to lead a movement. Most are fishermen who, ironically, have trouble catching fish. Yet Jesus tells them they will become fishers of men. They follow Him for three years, often struggling to understand His stories and lessons. Two thousand years later, their legacy continues to transform the world.

Fast forward to our own time. A young boy in Italy, born into an ordinary family, feels called to share stories about God. He begins posting online about miracles and faith. Tragically, he dies at the age of fifteen. Yet through his work and witness, lives are still being changed today. His name is Carlo Acutis, now recognized as a saint. Was he qualified by the world’s standards? No. But his faith qualified him in God’s eyes.

So, the next time you sense God calling you to do something beyond your comfort zone, be courageous and say yes. If the call comes from God, you have nothing to fear. He will equip you with everything you need to complete your mission.

When it’s done, give Him all the glory.

Have a great day, friends. 🌅

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Captain’s Addendum 🖖

[Bridge – USS Encouragement]

Bones: “I swear, Michael, you’ve lost your mind. You’re taking orders from a higher power you can’t even see!”

Spock: “Doctor, your emotional response is, as usual, illogical. Faith, by definition, does not require visual confirmation. It is confidence in that which cannot be empirically proven.”

Bones: “Blast it, Spock, I’m a doctor, not a theologian! But I’ll tell you this—half the people I meet feel unqualified to do the job they’ve been handed.”

Michael: “You’re both right in your own way. Spock, your logic reminds us that belief doesn’t always need proof. And Bones, your heart reminds us that we humans often doubt ourselves before we ever doubt God.”

Spock: “Fascinating. You imply that human inadequacy serves a purpose within divine strategy.”

Michael: “Exactly, Mr. Spock. Sometimes the mission feels beyond us because it is—that’s how we learn to depend on the One who called us. God doesn’t recruit the most qualified officers; He equips those who answer the call.”

Bones: “Well, if He’s the one assigning duty stations, I suppose we’d better report for service.”

Michael: “That’s the spirit, Doctor. Whether our orders come from Starfleet Command or straight from Heaven, we go where we’re sent—with courage, humility, and faith. The universe needs more people willing to say ‘yes’ even when they feel unqualified.”

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Scripture

“Brothers and sisters, think of what you were when you were called. Not many of you were wise by human standards; not many were influential; not many were of noble birth. But God chose the foolish things of the world to shame the wise; God chose the weak things of the world to shame the strong.”
— 1 Corinthians 1:26–27

Beware of Spiritual Blind Spots

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Beware of Spiritual Blind Spots

Star Date 10.19.2025

We all have them—spiritual blind spots. For some, the blindness is nearly 100%. For others, it’s minor, a faint blur at the edges. Sadly, the human condition as it stands today doesn’t allow for any exemptions—unless, of course, your name is Jesus Christ.

Once you become aware of your own affliction, judging others is off the table. Why would you expect a blind man to see?

Based on my own observations and life experiences, I’ve discovered there is a way to eliminate these blind spots. It doesn’t require money, and it can’t be purchased on Amazon or found through self-help slogans. Once the blinders come off, you’ll begin to see the world in ways you never imagined. And when that light bulb flickers on, you might even wonder why it took so long to notice.

The answer is found in the Bible. It’s important not to gloss over any message, because every verse fits into a larger picture. Missing one small detail could mean missing the cure for spiritual blindness.

The first step is simple—ask for the cure. But make sure your heart is in the right place when you do. My dad found his cure just before he passed away. During his final days, our pastor came to visit him at my sister’s home and accidentally left his Bible behind.

Dad insisted it be returned right away. He said, “That Bible holds the key to get into Heaven.”

Stupid me, I didn’t ask where the key was hidden before he passed away. That would’ve been too easy. I suppose each of us has to find it ourselves—with the grace of God and the guidance of the Holy Spirit.

Have a great day, friends. Keep searching until your eyes are fully open.

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Captain’s Addendum

Spock: “It would seem, Michael, that humans have a peculiar tendency to believe they see clearly even when the evidence suggests otherwise.”

Bones: “Blast it, Spock! You’re talking about pride again, aren’t you? The moment we think we’ve got it all figured out is the moment we trip over our own feet.”

Michael: “Perhaps that’s the point, gentlemen. Every mission—spiritual or otherwise—starts with humility. The cure for blindness begins when we admit we can’t see.”

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Scripture

“Open my eyes, that I may see wondrous things from Your law.”
— Psalm 119:18 

Men's 40+ Team Match Today

Star Date 10.18.2025

Today we head to Cedar Rapids for an away match at high noon. Both our men's 40+ and 55+ teams are giving their all to defend our state championships and earn the chance to return to regional play. So far, things are looking strong!

With limited courts available, we’ll need to lag a couple of doubles matches, but that just adds to the challenge. I’m thrilled to be out on the court with this incredible team. The Fall colors are stunning, and the recent rains have brought fresh green grass that reminds me of our vacation in Ireland — a small but joyful connection to another beautiful place.

Good luck to my teammates today, and may we play with energy, focus, and sportsmanship. Have a great day!

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Scripture pairing:

“Whatever you do, work at it with all your heart, as working for the Lord, not for human masters.”
— Colossians 3:23

Are You Ready to Meditate Like No One Else?

Star Date 10.17.2025

If you’re ready to raise your game to its highest potential, this story is for you. It’s about something few Americans truly understand — the art of stillness.

I give credit for today’s message to my friend Taj, a man who meditates like no one else I’ve ever met. I’ve always admired how calm he remains, even in the toughest circumstances. One day I finally asked him how he does it.

He smiled softly and said, “Meditation.”

Determined to impress him, I told him I had just logged three hours straight of meditation. He didn’t flinch. His expression stayed perfectly calm. So I asked, “What’s your record?”

“Eighteen hours,” he replied.

My jaw dropped. Again, he was straight-faced. He went on to explain that his gurus in India could go three days — pausing only briefly to sip a few drops of water from a leaf before returning to their meditative state.

That conversation changed how I viewed stillness. I realized that meditation isn’t about chasing spiritual bragging rights — it’s about exploring the inner world where God whispers peace into the soul.

When you learn to spend time in silence — to explore your inner self with consistency and humility — you begin to see how most of life’s problems can be quieted through reflection. You may even discover that many challenges stem not from others, but from your own ego.

Learn to meditate like no one else, and you will live like no one else. May you live long and prosper. Have a great day.

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Captain’s Addendum:

As I reflect on Taj’s story, I can almost hear Spock and Bones discussing it on the bridge.

Spock would raise an eyebrow and remark, “It is only logical that quieting the mind enhances clarity of thought.”

Bones would fold his arms and reply, “For once, I agree with you, Spock — but you can’t meditate your way out of every human problem. Sometimes you’ve just got to feel.”

And there it is — logic and heart, reason and emotion. The balance we’re all seeking. Meditation isn’t about escaping the world; it’s about returning to it renewed, wiser, and anchored in peace.

In that stillness, we hear both the reason of Spock and the compassion of Bones — and somewhere between the two, the voice of God.

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Scripture pairing:

“Be still, and know that I am God.”
— Psalm 46:10

The Reason I Tell Better Stories

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Star Date 10.16.2025

Sometimes I sit in front of the camera surrounded by lights, wires, and blinking screens, and I ask myself, “Why am I doing all this?”

The truth is — I’m not chasing perfection. I’m chasing connection.

Every new piece of technology I learn, every edit or re-recording, it all comes down to one thing: helping others feel seen. That’s what storytelling does when it’s done well — it bridges hearts. It turns ordinary moments into reminders that God is still at work in extraordinary ways.

When I first discovered my StrengthsFinder results — Maximizer, Empathy, Strategic, Arranger, and Developer — I thought they were simply tools for leadership. But over time, I’ve realized they’re actually a roadmap for ministry. My Maximizer pushes me to refine every message until it shines. Empathy helps me sense what people need to hear. Strategic keeps me focused on the greater mission. Arranger lets me weave words, images, and timing into something meaningful. And Developer reminds me that every story is a seed — planted in faith, watered by grace.

Sometimes, I imagine Spock and Bones standing on either side of me when I’m deep in thought. Spock would tilt his head and say, “It is only logical to seek continuous improvement.” And Bones would roll his eyes and mutter, “Blast it, Spock, he’s not a machine — he’s a human being with a heart.”

And that’s where I find myself — somewhere between logic and love. I strive to deliver excellence like Spock, but I never want to lose the warmth and humanity that Bones defends so fiercely. Because the best stories — the ones that truly change lives — are both thoughtful and heartfelt.

Lately, that pursuit of better storytelling has led me into new territory — the world of video and vlogs. I’m realizing that while written words carry meaning, seeing a story unfold on screen carries presence. You can hear the inflection in my voice, see the light in my eyes, and feel the joy that words alone sometimes can’t convey.

This new season isn’t about replacing the blog; it’s about enhancing it. Together, the written and spoken word will reach more hearts, in more ways, for the same purpose: to remind others that God is near and still working in every story.

I tell better stories today because I finally understand that the story itself isn’t about me. It’s about you — the reader, the listener, the friend who might need a word of encouragement at just the right time.

That’s what keeps me learning, stretching, and adapting to this ever-changing world of technology. Every camera, every post, every blog entry, and every upcoming vlog is another vessel — carrying a simple message: God is here. He’s working in your story too.

So I’ll keep learning. I’ll keep pressing “record.” Because when even one person feels hope rise again after hearing a story, it’s worth every ounce of effort.

Captain’s Addendum:
I’ve learned that better stories don’t just come from better words — they come from a better heart. And as Spock might say, “Logic is the beginning of wisdom, not the end.” Bones would grin and add, “And don’t forget the heart, Michael.”Together, they remind me that God designed us to use both.

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Scripture pairing:

“Let your light so shine before men, that they may see your good works and glorify your Father in heaven.”
— Matthew 5:16

 

Let the 86th Birthday Celebration Begin

Stardate 10.15.2025

Please join me in wishing my mother a very happy 86th birthday today!

Although we won’t be celebrating in person until next month, I want her to know that we’re all thinking about her on this special day. While she may be relatively quiet on Facebook, she’ll be reading the birthday wishes and kind messages from friends and family—and feeling the love behind each one.

Thank you, Mom, for your endless love, encouragement, and grace. You’ve been the steady heartbeat behind so many of life’s best moments.

May all your birthday wishes come true—and here’s to the strength and grace that continue to light our way.

Happy Birthday, Mom! 🎂💛

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Captain’s Addendum: Reflections from the Bridge

Spock: “It is statistically improbable, Michael, that one individual could influence so many lives with such consistency over 86 years.”

Bones: “Spock, that’s because you can’t measure a mother’s love with statistics! It’s the strongest force in the galaxy—stronger than gravity, stronger than logic.”

Michael: “I’ll agree with that, Bones. If love is the energy that powers the universe, then Mom’s been our warp core for 86 years and counting. Here’s to her continued orbit around the sun.”

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Scripture

“She is clothed with strength and dignity; she can laugh at the days to come. She speaks with wisdom, and faithful instruction is on her tongue.”
— Proverbs 31:25–26 ✨

When Silence is Golden

Stardate 10.14.2025

There’s a big difference between talk and action.

The lesson I’m learning is that less talk often leads to more action—and that action, in turn, speaks louder than any words ever could.

My presence on social media has been greatly diminished for this reason. It’s not withdrawal—it’s focus. Sometimes the best way to be heard is to speak through what you do, not what you say.

So if you don’t see me as often online, don’t worry. I’m busy moving forward—creating, building, and living out the words I used to post.

Silence, when paired with purpose, is golden.

Time to get busy.
Have a great day.

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Captain’s Addendum: Reflections from the Bridge

Spock: “Intriguing, Michael. In many cases, excessive communication dilutes intent. The absence of words can amplify meaning—provided the action aligns with purpose.”

Bones: “You and your logic, Spock! Sometimes people just need to stop talking and do something. The universe doesn’t change from behind a keyboard.”

Michael: “Maybe we’re all saying the same thing in our own way. The mission doesn’t always require broadcast—it requires motion. When the time is right, the results will speak for themselves.”

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Scripture

“Let us not love with words or speech but with actions and in truth.”
— 1 John 3:18 ✨

Message from the Past is Hauntingly Familiar

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Stardate 10.13.2025

My sister found an email our dad sent her in 1998 that simply fell out of the sky. In it, Dad shared about reading “The Bisbee Doll With the Purple Tongue” to a group of special kids in his hometown—the very setting for his first self-published book. The main character was a misfit. Deep down, I’ve always felt that this character was a reflection of Dad himself, who often referred to himself as the black sheep of the family.

This email holds special weight for us. It was written just four years before Dad succumbed to lung cancer at the age of 67.

The hauntingly familiar part came when I realized what Dad had been doing in 1998—exactly what I was doing at the moment my sister forwarded the email. He wrote about getting into video and adding some new “goodies” to his Mac. Meanwhile, I had my MacBook on my lap, trying to master video editing for my upcoming interviews.

It hit me like a cosmic echo—Dad and I working on parallel creative paths, separated by time but connected in spirit.

I can’t help but wonder if those who came before us are somehow still present, guiding us from just beyond what our eyes can see. The timing of that lost email felt too perfect to be coincidence. I believe it was a divine nudge—a reminder to finish what was started, to carry forward the legacy.

Cheers, Dad. I have a feeling that everyone knows your name where you are now. Meanwhile, we’ll carry on down here—grateful, inspired, and still listening for your laughter between the lines of time.

Have a great day.

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Captain’s Addendum: Reflections from the Bridge

Spock: “Fascinating, Michael. It would appear that the continuity of one’s purpose may transcend physical boundaries. Logic alone cannot explain such synchronization.”

Bones: “Blast it, Spock, not everything needs to be explained by logic! Sometimes it’s just love doing what love does—finding a way to remind us we’re not alone.”

Michael: “Maybe you’re both right. Love leaves traces—sometimes in the form of an old email that lands in your inbox at just the right moment. I’ll keep my sensors open for more messages from the past.”

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Scripture

“Therefore, since we are surrounded by such a great cloud of witnesses, let us throw off everything that hinders... and run with perseverance the race marked out for us.”
— Hebrews 12:1 ✨

What is Your Discipline Grade?

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Stardate 10.12.2025

Don’t worry—your answer to today’s question is private. I’m sharing this because I’ve learned that discipline, when mastered, is the key that unlocks the door to everything you want in life.

For a long time, discipline was missing in mine. Then one day, I made a decision—the kind of decision that changes everything. I decided the only way to improve the quality of my life was to commit to a disciplined life. If you feel like you’re lacking in discipline, please stay with me.

Here’s my first recommendation: avoid telling friends and family that you’re adding discipline to your daily life. They might try to talk you out of it—not because they don’t love you, but because change challenges comfort. When you grow more disciplined, it can quietly remind others of where they’ve settled.

And you’ll notice something else: it’s hard to spend time around undisciplined people when you’re building new habits. When you stop engaging with negativity, some may even think you’re abandoning them. If their criticism continues, you may have to make a tough choice—to move on, or risk sliding back into your old patterns.

Discipline doesn’t happen overnight. It’s a lifelong process, and the more you advance, the more peace you’ll find within yourself. Think of it like this: a horse trainer doesn’t break the horse’s spirit, but gently tames it. Your mind is that wild horse—and you are its master.

Start with baby steps. Keep moving forward. Your future self will thank you for every small victory that raises your discipline grade.

Have a great day, my friend. 🖖

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Captain’s Addendum

Discipline is the invisible bridge between dreams and destiny. Most people admire the view from the other side but never cross because the planks are made of consistency, patience, and sacrifice. If you stumble, don’t give up—adjust your footing. Each time you choose structure over comfort, you reinforce the bridge beneath you. One day, you’ll realize you’re not just walking toward your future—you’re walking in it.

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Spock/Bones Commentary

Spock: “Doctor, it would appear that discipline is a matter of logic. One cannot expect results without structure.”
Bones: “Blast it, Spock, you make it sound like we’re all machines! Discipline isn’t about logic—it’s about heart, grit, and getting back up when life knocks you down.”
Spock: “On the contrary, Doctor. It is precisely the fusion of logic and emotion that produces balance—much like the human condition itself.”
Bones: “Well, I’ll say this much: if discipline’s a bridge, I’m just glad there’s a handrail. Nobody crosses that thing without a few bruises.”
Spock (raising an eyebrow): “Indeed, Doctor. Yet bruises are temporary. The peace that follows discipline is… enduring.”

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Scripture

“No discipline seems pleasant at the time, but painful. Later on, however, it produces a harvest of righteousness and peace for those who have been trained by it.”
— Hebrews 12:11

Why You Need to Find Your Purpose Before You Retire

Stardate 10.11.2025

I chatted with a gentleman I deeply respect yesterday and asked how his retirement years were going. He was brutally honest with his reply.
“It didn’t start well for me,” he confessed. “I was so in tune with my team at work that when I retired, I felt lost.”

He eventually made adjustments and discovered a new sense of purpose. His words hit me hard. My own countdown to retirement is underway, and while 4.75 years may sound like a long time, I know it will go by in a flash.

Some friends have asked why I’d even consider retiring when I still have so much passion for my work. The answer is simple: as much as I love my day job, I love my wife more. I promised her I won’t go more than a single day past my 70th birthday.

That conversation stirred something in me — a reminder that discovering purpose before retirement isn’t optional; it’s essential. For me, travel is at the top of the list. Not the kind of one- or two-week vacations I take now, but extended adventures lasting two or three months at a time.

I see myself inspiring others of all ages to make travel a priority, not as an escape, but as a way to reconnect with the beauty of God’s creation and the people who inhabit it. My purpose in retirement will mirror my purpose during my working years — to help others maximize their lives through storytelling.

If you’re curious about finding your purpose, stay tuned. My hope is that these stories encourage you to start dreaming again — before your next chapter begins.

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Captain’s Log — Addendum

Michael: Purpose doesn’t retire. It only evolves. The mission continues, even when the uniform changes.

Spock: Logic would suggest that preparation for the next phase of existence increases the probability of fulfillment.

Bones: I’ll toast to that, Spock — but make it decaf for the Captain. We’ve got miles to go before sunset.

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Scripture Pairing:

“Many are the plans in a person’s heart, but it is the Lord’s purpose that prevails.”
— Proverbs 19:21 

Why You Should Challenge Everything

Star Date 10.10.2025

Have you ever felt like you’re living inside a dream—unsure whether you’re truly awake or still sleeping? Suppose you’re both: awake and asleep at the same time. Is that even possible?

I can’t really explain this without sharing a glimpse of my own awakening. Somewhere along the way, I started to notice things around me felt upside down. The deeper I looked, the more I realized how much didn’t make sense. That’s when I began to challenge everything—even beliefs that took root in childhood.

If you feel the urge to challenge me on this, I’ll politely decline. I’m not interested in fighting. That seems to be the new normal these days—everyone taking sides, ready for battle. I’m seeking peace instead.

All I ask of you today is simple: pause and ask yourself whether you’re truly awake or still drifting through a dream. Challenge your perceptions. Be brave enough to test what you think you know.

I wish you well on your journey.
Have a great day.

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Captain’s Log – Addendum
First Officer’s Notes: Spock

“Captain, the process of questioning one’s reality aligns with logic. Growth occurs when assumptions are tested and truth is pursued without bias.”

Chief Medical Officer’s Reflection: Bones

“Spock’s right, even if it pains me to admit it. But remember, Jim—I mean, Michael—this awakening stuff isn’t just about logic. It’s about heart. Sometimes what you feel is just as real as what you can prove.”

Captain’s Closing Thought:

“Agreed, gentlemen. It takes both heart and logic to navigate the unknown.”

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Scripture Pairing:

“Do not be conformed to this world, but be transformed by the renewal of your mind, that by testing you may discern what is the will of God, what is good and acceptable and perfect.”
— Romans 12:2

Home Office Gets Massive Upgrade

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Star Date 10.09.2025

The Amazon package arrived just after 5 a.m., carrying with it a long-awaited treasure: the ATEM Mini Pro, along with all the necessary HDMI cables to unlock multi-camera live streaming. With this, a new chapter begins.

This morning, my home office transformed into something more—a creative studio, a launchpad for upcoming interviews, and a space where stories will come alive in new ways. I’ve already set everything up, rearranged the room, and felt the excitement surge. Raising the bar feels good.

The journey continues. For now, it’s time to step into my day job, but stay tuned. A video featuring my new ATEM Mini Pro is on the horizon. The adventure is just beginning.

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Captain’s Addendum
As Captain Michael, I note today’s log with a sense of anticipation. A starship runs on more than just machinery; it thrives on vision, preparation, and a crew willing to grow together. With every new tool, the mission becomes clearer.

Spock: “It is only logical, Captain, that enhanced technology should be matched with enhanced purpose. Tools without vision are ineffective.”

Bones: “Spock may be right this time. But let’s not forget—no piece of equipment replaces the heart behind the story. That’s what people will follow, Michael.”

Captain Michael: “Agreed. The heart of this mission is connection, not cables. The gear is here to serve the story, not the other way around.”

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Scripture for Reflection
"Commit to the Lord whatever you do, and he will establish your plans." — Proverbs 16:3

Your Checklist to Change the World

Your Checklist to Change the World
Star Date 10.08.2025

Years ago, I had this wild thought—I could change the world. I told some friends. They laughed. I kept dreaming anyway. I told more friends. They laughed too.

It didn’t happen overnight, but slowly I began to see glimpses that I was making a difference. Eventually, the laughter stopped. And then, new friends began showing up in my life—the kind who believed the same thing I did. Together, we discovered something: there’s a kind of checklist for dreamers who are bold enough to believe they can change the world.

Here it is:

1. Dream big.

2. Write everything down about your dream.

3. Find at least one person who will stand by you when you go to work.

4. Take action.

5. When others laugh at you, become deaf.

6. Every time you fall down, get back up.

7. Make your first hour of the day your most important hour, dedicated to living your dreams.

8. Move forward, even if it’s only one inch per day.

9. Seek out people who support your dreams.

10. Don’t follow the crowd.

Today, there are only a few who no longer laugh when I share my dream to change the world. If you are one of them, thank you.

I’ve been through some dark valleys recently, but let’s just say the sun is finally breaking through. Instead of talking about what’s next on my list, I’m choosing to stay quiet and focus on checking off every box.

What about you? Are you ready to change the world? It starts with a dream. So tell me—what’s yours?

Have a great day.

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Captain’s Addendum
As Captain Michael, I’ve learned something vital: a starship doesn’t move forward by drifting. It requires intention, direction, and trust in the crew around you. Dreams are like warp drives—they only ignite when fueled by action and courage. Today, I’m setting a course forward. One inch at a time if necessary, but always forward.

Spock: “Indeed, Captain. Logic dictates that incremental progress, though seemingly small, leads inevitably to greater outcomes when consistently applied.”

Bones: “Blast it, Michael, you make it sound simple. Life has a way of knocking us down hard. But I’ll give you this—you keep getting back up. That’s what matters.”

Michael: “Thank you, gentlemen. Let’s just say this checklist is my way of keeping the ship on course, even when space gets dark.”

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Scripture Pairing
"For I know the plans I have for you,” declares the Lord, “plans to prosper you and not to harm you, plans to give you hope and a future."
—Jeremiah 29:11

Finding Lucy

Stardate 10.07.2025

My day job team has connections our members tap into for locating their dream vehicles. I found out yesterday when a visitor from another part of the country stopped in while on vacation that employees have their own back door for assistance. I shared how I'm searching for "Lucy," my next ride that will serve as my commuter van and vacation home on wheels.

The day job retirement clock is counting down, and when the calendar reaches stardate 07.05.2030, my wife and I may disappear off into the sunset for months at a time. There will be a series of trial runs between now and then once Lucy is complete and ready for adventures.

If you've been following my stories, you know my calendar is at capacity. I've been spending my "free time" learning how to make videos that don’t make others cringe. YouTube is my best friend right now. I’m learning new technology and applying it to my projects.

I have a feeling that sharing my van build will draw a crowd, as I’m a construction newbie who happens to be unafraid to share my mistakes on camera. If I can inspire even one person to get off the couch and travel, I will consider this Lucy project a success.

Stay tuned. The search for Lucy, my diamond in the rough, is now in the final stages. Have a great day.

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Captain’s Log: Supplemental

Mr. Spock: “Captain, logic would suggest that the probability of you completing Lucy without error is statistically low. Yet, your willingness to share mistakes enhances the collective learning experience of others. This, in itself, is highly efficient.”

Dr. McCoy: “Spock, sometimes you don’t need statistics. What Michael’s doing is showing people it’s okay to be human, to mess up, and to laugh about it. That’s the kind of medicine most of us need these days.”

Michael: “Agreed. Lucy isn’t just a van. She’s a starship in her own right—ready to carry us boldly into the next chapter.”

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Scripture Pairing

"Commit to the Lord whatever you do, and He will establish your plans."
— Proverbs 16:3

Lessons from Customer Service Flubs

Lessons from Customer Service Flubs

Star Date 10.06.2025

The names behind these failures are not important. I’m sharing my worst customer service experiences not to punish the employees who blew it, but to highlight the negative consequences of neglect. These stories stay in my head because they remind me how unnerved I became—and how I never want to make others feel the same way. Two of these flubs happened within the last month; the third feels like yesterday even though it was nearly three years ago.

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#1 The Quest for Energy Independence Goes Dark
I asked Alberta, my virtual assistant, to help me research solar panel companies before federal tax credits expire at year’s end. The salesperson seemed promising—he understood I was serious and assured me a quote within 24 hours if I filled out their online form. I complied. And then… silence. Left in the dark, literally and figuratively. My conclusion: if that’s how they treat me before I sign, I can’t trust them after. If I ever get past the bad taste, it will be with a competitor.

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#2 My First Dining Experience in New York City
This one still gets under my skin. If I were a stand-up comedian, I could do a whole show about it. Picture this: I hadn’t eaten in 24 hours after a travel day that included a four-hour flight delay. I walked a mile to the hotel, joined friends in the lobby, and lost track of time in conversation with my new tribe. We were famished. The restaurant was short-staffed. Every attempt to get help felt like a silent middle finger.

I fetched my own water. The waiter seemed annoyed to even be there. Our food took forever. When I asked for a steak knife, I was promised help—but none came. I ended up sawing my steak with a butter knife. No apology, no care. The only saving grace: they didn’t ask us to bus our own table before we left.

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#3 Beloved Cell Phone Provider Becomes Public Enemy #1
The last thing any company should do is take a loyal customer for granted. My provider of decades went one worse. They once offered us a military family discount, verified in-store. We complied. Then the rules changed. Reverification became so convoluted that we missed a detail—and lost the discount.

I’m patient. I’ll wait on hold for four hours if needed. But now reaching a human feels impossible. The AI voice even told me to calm down. By the time I reached a live rep, I unloaded. My hope: that the recorded call made its way to management, so they could hear exactly what happens when an advocate becomes an adversary. Bottom line? I will never return. I’d rather send smoke signals than use their service again.

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If there’s a silver lining to these flubs, it’s the lessons they leave behind. They remind me to:

• Acknowledge people.

• Understand their needs.

• Follow through on promises.

• Keep rules clear and simple.

• Above all, treat others the way you’d want to be treated.

That’s not just good customer service—it’s good humanity.

As Jesus taught: “So in everything, do to others what you would have them do to you” (Matthew 7:12).

Have a great day.

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Captain’s Log: Addendum

Spock:
“Curious, Captain. Each of these failures reveals a lack of logic in human systems. Promises made without follow-through are statistically bound to erode trust. Trust, once broken, is exceedingly difficult to restore.”

Bones:
“You’re right, Spock, but this isn’t just about logic—it’s about people. Folks get hungry, frustrated, and tired of being ignored. And when they’re treated like garbage, they don’t forget it. Michael’s stories prove that. The damage is personal.”

Spock:
“Indeed, Doctor. Logic dictates that consistent respect and responsiveness are the most efficient strategies for sustained loyalty.”

Bones:
“Or in plain English—treat people right the first time. Otherwise, you’ll lose them for good. That’s the real diagnosis here.”