One of my favorite customers from California often said to me, "every day, every time, without fail, no exception." This was his mantra. It was his standard. Bob taught me a valuable life lesson and I repeat this to myself when facing a difficult situation. It's the way I live my life when nobody is looking. Here's how it works:
- Dot every i.
- Cross every t.
- Pay attention to every detail.
- Complete the to do list.
- Follow up.
- Keep your promises.
- Show up on time.
- Give your best.
- Don't criticize others.
- Be a team player.
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